Ordering options
- From Otivia using Paypal
- Directly from Otivia
- From a dealer
- Your local bike shop
Ordering from Otivia using PayPal
- Use the "Add item to cart" buttons on the product pages.
- Pay with Paypal money or by credit card.
Ordering directly from Otivia
- Call us or e-mail us. Or, save shipping costs by coming in person.
- Pay by check or credit card (or with cash if buying in person).
- Credit card requirements:
- Card number
- Expiration date
- Three-digit security number from the back of the card
- Card holder's name
- Billing address (should be the same at the shipping address)
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- Other forms of payment: please contact us to make arrangements.
- City taxes will be added to walk-in purchases.
- Colorado State taxes will be added to orders to destinations within Colorado.
Ordering from a dealer
The Cargo Cache is also available from the following dealers
Ordering from your local bike shop
You may want your local bicycle shop to order for you, and provide you with personal assistance and answer your questions directly.
International orders
International orders may be subject to duties and taxes.
The customer is responsible for payment of any applicable duties, taxes and other fees.
If you need further information, please contact your local Customs Office.
Contact Otivia for shipping and handling charges outside of the 48 USA states.
Warranty Terms and Conditions
All products manufactured by Otivia, LLC are guaranteed to the original purchaser for one year against defects in materials and workmanship. This warranty does not cover damage resulting from normal wear and tear, improper care, accidents, abuse, or alteration.
- Unconditional Guarantee - Purchases may be returned for any reason for a full refund within 30 days of the purchase date. Product must be returned in new condition, it may not be used or altered. Buyer is responsible for all shipping charges.
- All sales of closeout or "seconds" are final. We do not accept any returns of these items.
- For warranty service include a note detailing the location and nature of the problem. Please contact Otivia directly for a "return authorization." Damage resulting from normal wear and tear, improper care, accidents, abuse, or alteration will be evaluated and repaired at our discretion for a fee. Please enclose $10 for return shipping and handling and ship to us
We reserve to right to refuse any transaction.
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